Debt help Financial ServicesDebts help financial services
Create Financial Services should NOT force you to pay in full or in large installments.
Debt Help & Advice and First Step Finance clients should stop making payment.
When you have a debt managment program with Debt Help & Advice, First Step Finance or Primary Business Solutions, you should stop making payment to the business immediately. It may be necessary to consult your local banking institution to make sure that these transactions are halted. On 20 May 2014, Debt Help & Advice and its subsidiary First Step Finance reported that they had ceased operations.
The Primary Business Solutions is also associated with Debt Help & Advice. Fremdkapitalhilfe & Beratung, First Step Finance and Primary Business Solutions were brought into administrative ownership on 28 May 2014. Between 3,000 and 3,500 clients are expected to have a debt manager with one of these firms, all located in Stockport.
Whilst current debt still has to be paid back, Debt Help & Advice and First Step Finance cannot get through to it. Debt based clients should also stop making payment to Atria Finance, Sales Help and Advice, and Mortgage Help and Advice, which are trade marks used by Debt Help & Advice.
They can also call the common admins on 0161 837 1766. Whilst our clients can continue to use our consumer helpline, the shared admins are likely to have the most up-to-date information. StepChange at 0800 138 1111 or Citizens Advice at 0345 404 0506 (Welsh: 0345 404 0505) for free debt counseling.
This is also the case for the Money Advice Service (link is external), which provides free and unbiased information to help individuals pay their debt. Also, we try to get in touch with the affected customers' lenders, explaining the circumstance and encouraging them to look at refunds with sympathy as long as the circumstance is resolved.
On 1 April 2014, we took over the settlement of consumers' loans, which also include debt administration companies. Remuneration systems for financial services are not available to clients of CCRs.