Free Credit Report no Credit Card neededNo credit card required Free credit report
If my card is missing or theft, what should I do? When your card(s) has (have) been stolen or is ( are) missing, please log in to online banking with your security key and choose the Report missing or missing card item from the menus. First, you will be asked to set a lock on your card(s).
That means your card is safe and nobody can use it. As soon as you have placed the card temporarily blocked, within Online Banking you revert to "Report missing or missing card" to either unlock your card if you find it, or report it missing or missing and apply for a new one.
At present, you can only set a temporarily blocking on your card or cancel the temporarily blocking in online Banking. It is not possible to use or cancel a temporarily lock in the Mobile banking app, via telebanking or when you visit a bank outlet. Alternatively, if you are not enrolled in online banking please call our 0800 085 2401 helpline from the UK or +44 1442 422929+44 1442 422929* if you are abroad.
When you temporarily lock your card, it remains locked until you unlock it via online banking. When you report your card as missing or missing, we will immediately suspend your card(s) and provide you with a replacement. A new card will be sent to you by mail within 7 workingdays in Great Britain and within 10 workingdays abroad.
Can I get a refund for a faulty or corrupted credit or debit card? How do I get one? When your card is corrupted and you can no longer use it, please register for online banking and click on "Order a new card". Where do I enable my card? Please be sure to signature on the back of your card and chose one of these activating options:
Register for online banking. From the Manage menu, Activate Map and following the prompts. Simply make a payment such as a cashout, a bank account query or a portable recharge and your new card will be launched on your computer without the need for notifications. Remember that you cannot set this if it is your first HSBC debit card.
Once you have received your new credit card, please subscribe the back and take one of two simple ways to do so: credit card activation: Register for online Banking. Click Admin, then Enable Map and obey the prompts. When you have online banking, login and go to "Account statements" in the "Manage" pull-down menu. Here, you can also find the bank details you need.
You can view a current excerpt from the current issue or go to your nearest office if you do not have online banking at all. I' m not allowed to use my card, can I get some cash? When your card is locked and you have not placed this pad on your card via online banking, please contact your nearest bank office with a badge so that you can cash out and talk about how to unlock it.
When you find a card that you have suspended from online banking, log in now to unblock it and continue withdrawing as before.