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How do I personalize my item and what is personalization?
Pay back the unpaid principal and interest at any moment.
Pay back the unpaid principal and interest at any moment. Refunds can also be made by calling 0800 180 8400. In the case of an automated refund, we always keep a cushion above your SafetyNet standard so that an automated refund does not initiate an additional credit-rate.
This also means that auto refunds will not cause your bankroll to exceed your authorized bank deposit limits. We have an exemption from the auto function that occurs when for some reasons we can no longer get your real-time bank information. Under these conditions, our deposit and refund automation will not work because we no longer have control over your funds.
Instead, we make a full payout through the permanent payout agent on the day your pay (or other steady income) is next transferred from us to your current banking institution (cut-off date). If, for any reasons, you are unable to refund the amount due, please let us know and make alternate refund suggestions.
What does the Express Replacement Service charge?
What does the Express Spare Service charge? What is the best way to send back my genuine item? The default setting is your substitute. How high are the fees on my credit cards? Upon your express exchange service order, we will place a provisional authorisation on your credit or debit card to fully repurchase your item.
Dependent on the problem and your reporting, you may still have to make an out-of-warranty payment or overcharge, and we will get your genuine item on schedule. You will not have to reimburse any delay charges or replacements in this case (see below). In case we do not get it after 10 working day, we will bill you the full current value as shown below.
You only have to cover the delay charge and all repair or additional costs. Charges are in pounds Sterling and are inclusive of value added tax.